1. Personal Safety
Vacation rental guests want assurance that they will be safe during their stay. Indeed in Costa Rica, the threat of crime has been on the rise the US Embassy issued a warning in this regard. This includes physical safety within the rental property and its surroundings. Common safety concerns may include adequate lighting, secure locks, functioning smoke detectors, proper fire exits, and whether the property is secured with a security alarm and camera monitoring. Guests may also be concerned about the neighborhood’s safety, especially if unfamiliar with the area. Having your property protected by a professional security company adds value to your vacation rental and prevents risk for everyone involved. Check out our Vacation Rental security services and products that make your guests stay safe and worry-free.
2. Security of Personal Belongings:
Guests want to ensure the security of their personal belongings while staying at a vacation rental. They may worry about the possibility of theft or damage to their belongings, particularly if there is limited security or insufficient safeguards. Guests may appreciate features such as in-room safes or lockable storage options to provide peace of mind. STS offers real-time camera monitoring for external cameras watching the property’s perimeter to prevent potential intrusion.
3. Privacy:
Privacy is a significant concern for vacation rental guests. They want to feel that their privacy will be respected and that their personal space will not be intruded upon. Guests may worry about unauthorized access by the host or other guests or the potential for their personal information to be compromised.
4. Emergency Preparedness:
Guests want to know that the vacation rental is equipped to handle emergencies. They may have concerns about the availability and accessibility of emergency contacts, including the host or property manager. Additionally, guests may seek information about emergency procedures, such as what to do in the event of a fire, medical emergency, or natural disaster. STS professional monitoring personnel offer bilingual real-time emergency support to vacation rental guests in case of intrusion, robbery, or any incident.
Indeed, growing crime and theft happening to vacation rental guests, is a major concern for international vacation rental sites like airbnb and bookings.com, and they go to great length to ensure their guests are safe.
To address these safety concerns, vacation rental hosts should prioritize guest safety by:
Providing clear information about safety features and emergency procedures on the property. Protecting your property by a professional security company provides peace of mind for your guests.
Regularly inspecting and maintaining safety equipment, camera systems, and alarm systems. STS maintenance personnel ensure your security equipment is functioning and any issues are detected and handled quickly.
Ensuring proper lighting and secure locks throughout the property with salto system electronic locks.
Implementing security measures, such as surveillance cameras, alarm systems, and secure storage options.
Responding promptly to guest inquiries or safety concerns.
Providing local emergency contact information and guidelines for guests.
STS Security provides emergency assistance to your guest through our 24/7 monitoring center. We have bilingual operators to provide professional customer service to your guests.
Contact us today, and one of our security account managers will be happy to assist you.